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how to reset my security questions

how to reset my security questions插图

Learn how to update your security questions and answersGo to Profile and then Sign-in info.In the Online security questions section,select Change security questions.Complete and save your security questions and answers.

How to change your security question?

Required EditionsFrom your personal settings,enter Password in the Quick Find box,then select Change My Password.Enter your current password.From the Security Question drop-down menu,select a question.Enter your answer to the question in the Answer field.Click Save.

How do I set up a security question?

You should:Select questions that you can relate to based on your life experiences.Select answers that are very personal to you.They should be personal enough not to be easily guessed by others.Do not post any information that you use for security questions and answers on social networking sites,blogs,or anywhere else that the general public could find it.More items…

How do you reset your Apple security question?

You need to ask Apple’s Account Security team to reset your security questions. To contact them, clickhereand pick a method; if that page doesn’t list one for your country or you’re unable to call, fill out and submitthis form. (144136) More Less. Aug 20, 2016 7:09 AM. View answer in context.

How to reset forgotten Apple ID security questions?

Set up or change your security questionsSign in to your Apple ID account page.In the Security section,click Edit.If you already have security questions,you’ll be asked to answer them before you continue. Forgot the answers?Click Change Questions. …Choose your new security questions,then enter the answers.Add and verify a rescue email address.

Security verification versus password reset authentication

Security info methods are used for both two-factor security verification and for password reset. However, not all methods can be used for both.

Set up your security questions from the Security info page

Depending on your organization’s settings, you might be able to choose and answer a few security questions as one of your security info methods. Your administrator sets up the number of security questions you’re required to choose and answer.

Delete security questions from your security info methods

If you no longer want to use your security questions as a security info method, you can remove them from the Security info page.

Next steps

Reset your password if you’ve lost or forgotten it, from the Password reset portal or follow the steps in the Reset your work or school password article.

Why is it important to remember the answers to your security questions?

It’s very important to remember the answers to your security questions to avoid being locked out of your account. And make sure you add and verify your rescue email address. If you forget the answers to your security questions, you’ll need a rescue email address to help you reset them.

What happens if you already have security questions?

If you already have security questions, you’ll be asked to answer them before you continue. Forgot the answers?

Can you use two step verification?

If you don’t want security questions or you’re concerned about forgetting the answers, you can set up two-step verification or two-factor authentication . With two-step verification and two-factor authentication, you don’t need security questions to secure your account or verify your identity.

How to reset Apple ID password?

We do not have sufficient information to reset your security questions. 1 Visit this page and select your Apple ID. 2 Enter your backup email address and have a verification email sent there to reset your password. 3 Follow the link in the email to reset.

What to do if your phone number doesn’t appear?

If the phone number prompt above doesn’t appear, you should get the option to choose to reset your password or reset your security questions. If you didn’t get a phone number prompt in step 2 and you followed step 3 above, go to step 5. If the phone number prompt in step 2 appeared, it sends an email to reset your password.

What happens if you lose your Apple password?

If you lose your password, support requires the answers to your security questions to gain access to your account. If you cannot remember those answers, they will put your account into an account recovery status. Apple uses a blind system to help maintain security.

What happens if you forget your Apple ID?

Apple’s security and verification process is quite complex for users who do not have the correct (or up-to-date) information. For example, if you’ve forgotten your password, Apple ID, and verification questions, or your account information (email, phone number, etc.) is out-of-date, you’ll have to try a few things to get back into your account.

What happens if you don’t receive the security questions?

If you don’t receive the prompts, you cannot verify your identity at this time and cannot reset your security questions. If you received and followed the identity prompts in step 7, choose your new security questions and answers, then select “Continue.”.

What to do if you haven’t updated your email?

However, if you haven’t updated that email in a while and no longer have access to it, your best option is to regain access. If the email host is still available, try following the verification steps to log into that email account. Most email providers have more straightforward verification methods than Apple does.

What is account recovery on Apple ID?

Account recovery places your Apple ID on hold until it is properly verified. You can provide certain information to speed up the process (like the credit card on file).

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